12 Month

Product Warranty

All of the products sold at Inte-Grates are guaranteed for a limited twelve (12) month warranty against defects in materials and workmanship. Below you will find the full text of our company-wide 12 month limited warranty. For more questions please contact CustomerService@Inte-Grates.com.

WHAT OUR WARRANTY COVERS

Inte-Grates limited twelve (12) month warranty covers defects in materials and workmanship in selected products that are sold to Inte-Grates customers. Inte-Grates will repair or replace, at its option, the defective products.

WHAT OUR WARRANTY DOES NOT COVER
  • Changes in the look of unlacquered brass and oil-rubbed bronze finishes
  • Damage to finishes caused by improper cleaning, maintenance, or exposure to weather or other corrosive elements
  • Incidental or consequential damages, where applicable
  • Cost of removal and re-installation

If you have a product that falls within the warranty terms outlined above, please contact us. We will discuss the nature of the problem with you and determine the best course of action. If we ask you to return the product to us for inspection via registered mail, we will contact you within ten (10) working days of receiving the product with an evaluation of your claim, and intended remedies.

HOW DOES THE LAW APPLY?

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.

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Get In Touch

Our mission is to exceed our customers’ expectations for innovation, quality, selection, price, and delivery while maintaining our position as the leading producer of decorative floor registers in Canada. Do you have comments, questions, or concerns? Contact us today!